Terms & Conditions
Last Updated: February 7, 2026
Effective Date: February 7, 2026
Welcome to both Pearldahlia, LLC and Compassionate Caregiving At Your Door, LLC (“CCAYD,” “Pearldhalia” “we,” “us,” or “our”). By accessing or using our website, scheduling an appointment, or participating in our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
If you do not agree to these Terms, please do not use our website or services.
1. Use of Website
Our website is provided for informational, administrative, and scheduling purposes only. Content on this website is not intended to substitute for professional medical advice, diagnosis, or treatment.
You agree to use this website in a lawful manner and not to engage in any activity that could damage, disable, overburden, or interfere with the website’s operation, security, or accessibility.
2. Medical Disclaimer
Information available on this website is provided for general informational purposes only and does not constitute medical advice.
Medical decisions should be made during a formal clinical encounter with a licensed healthcare provider. Do not disregard professional medical advice or delay seeking care based on information found on this website.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.
3. Telemedicine Services
CCAYD provides healthcare services primarily through secure telemedicine platforms.
By scheduling or participating in telemedicine services, you acknowledge and consent that:
Telemedicine involves electronic communication to deliver healthcare services
Telemedicine may not be appropriate for all medical conditions
The provider may determine that in-person evaluation, referral, or emergency care is necessary
Telemedicine has potential benefits and limitations, including technical issues
You may withdraw consent for telemedicine services at any time
Participation in telemedicine is voluntary and subject to clinical appropriateness and provider discretion.
4. Eligibility for Services
Services are provided at the sole discretion of the provider and are subject to:
Clinical appropriateness
Licensure and regulatory requirements
Patient location at the time of the visit
We reserve the right to decline, discontinue, or modify services when medically, legally, or ethically necessary.
5. No Emergency Services
Pearldahli and CCAYD do not provide emergency medical services.
If you believe you are experiencing a medical emergency, call 911 or seek immediate care at the nearest emergency facility.
6. Payment Terms
CCAYD operates as a self-pay (cash-pay) medical practice and does not accept insurance at this time.
Payment is required at the time of booking unless otherwise stated
Fees are based on the selected service and appointment duration
All prices are disclosed prior to scheduling
Failure to provide payment may result in appointment cancellation or denial of services
7. Scheduling, Cancellations, and Refunds
Appointment scheduling, cancellations, rescheduling, refunds, and no-show policies are governed by our Payment & Booking Policy, which is incorporated into these Terms by reference.
By scheduling an appointment, you agree to comply with all policies outlined therein.
8. No Guarantee of Outcomes
While Pearldahlia and CCAYD are committed to providing high-quality, professional care, no specific medical outcomes or results can be guaranteed.
Healthcare involves inherent uncertainty, and outcomes may vary based on individual circumstances, compliance, and medical factors.
9. Limitation of Liability
To the fullest extent permitted by law, Pearldahlia and CCAYD shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to:
Use or inability to use this website
Reliance on website content
Participation in telemedicine services
Delays, interruptions, or technical failures
This limitation applies regardless of the legal theory asserted.
10. Third-Party Services
Our website and services may utilize third-party platforms for telemedicine, scheduling, payment processing, analytics, or electronic health records.
Pearldahlia and CCAYD are not responsible for the content, policies, practices, availability, or performance of third-party services. Use of third-party platforms is subject to their respective terms and policies.
11. Intellectual Property
All content on this website, including text, images, graphics, logos, and design elements, is the property of Pearldahli and CCAYD or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works without prior written permission.
12. Privacy & HIPAA Compliance
Your use of this website and services is subject to our Privacy Policy and HIPAA Notice of Privacy Practices, which describe how personal and health information is collected, used, disclosed, and protected.
13. Modifications to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.
Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict-of-law principles.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
Compassionate Caregiving At Your Door, LLC
1 Research Ct, Suite 450
Rockville, MD 20850
Email: caregivingatyourdoor@gmail.com