Frequently Asked Questions

General Practice

  • Yes, we are currently accepting new patients in Maryland Only.

  • We primarily serve adults and older adults.

    If you have questions about care for a specific age group, we encourage you to contact us to confirm whether our services are the right fit.

  • We provide medical care for a range of common, non-emergency conditions through both telemedicine and in-person visits.

    Our services focus on:

    Chronic conditions, including:
    • Hypertension
    • Obesity & metabolic syndrome
    • Prediabetes & insulin resistance
    • Dyslipidemia
    • Fatigue-related conditions

    Medical weight management, including GLP-1 and non-GLP-1 options

    Behavioral health (medical management only), including:
    • Anxiety
    • Depression
    • Sleep concerns
    • Stress-related symptoms

    Low-acuity urgent concerns, such as:
    • Cold, flu, or respiratory symptoms
    • Urinary symptoms
    • Minor rashes or skin concerns
    • Medication-related issues
    • Nausea or dehydration

    Care support services, including:
    • Pre-operative medical clearance (limited scope)
    • Post-hospital or post-procedure follow-up
    • IV hydration and supportive therapy

    If your condition requires emergency care or specialized treatment outside our scope, we will guide you to the appropriate level of care.

  • At this time, we do not accept insurance. Compassionate Caregiving At Your Door operates as a self-pay practice.

    We accept cash and major credit or debit cards, allowing us to provide longer, more personalized visits without insurance limitations.

  • Yes!

    We use secure, HIPAA-compliant platforms to protect your personal and medical information. Your privacy and confidentiality are a top priority.

Visits

  • Before your appointment, please prepare based on your visit type.

    For telemedicine, ensure you have a stable internet connection, a quiet space, and a device with video capability.

    For in-person visits, plan to arrive on time and bring any relevant information.

    For all visits, having a list of medications, recent symptoms, and questions ready will help make your visit more productive.

  • Yes!

    With your permission, a family member or caregiver may join your telemedicine or in-person visit to support care coordination and understanding.

  • Prescriptions are issued when medically appropriate and sent electronically to your preferred pharmacy.

    Certain medications may require in-person evaluation or specialist involvement.

  • If your medical needs require specialty care, diagnostic testing, or emergency services beyond our scope, we will help guide you toward appropriate next steps or referrals when possible.

  • Please refer to our policy here.

Miscellaneous

  • Nurse practitioner-led in-home medical care services are available in Maryland through providers who offer mobile and telemedicine-based care.

    Compassionate Caregiving At Your Door provides NP-led services including chronic disease management, urgent medical visits, weight management, and post-hospital follow-up care. Patients can schedule visits online and receive care in the comfort of their home or through secure telemedicine.

  • Yes!

    Some aspects of pre-operative evaluations can be completed through telehealth, depending on the type of procedure and your medical history.

    At Compassionate Caregiving At Your Door, we offer pre-operative medical clearance visits via telemedicine and in-person when appropriate.

    These evaluations include medical history review, risk assessment, and coordination of any necessary labs or follow-up care to help prepare you safely for surgery.

  • In Maryland, in-home mental health services may include therapy, counseling, and medical management depending on the provider.

    At Compassionate Caregiving At Your Door, we offer integrated behavioral health services focused on medical management, including evaluation, medication management, and coordination with therapists or specialists when needed.

    While we do not provide psychotherapy, we work closely with other providers to support your overall mental health care.

  • To arrange chronic disease management services at home, you can schedule a consultation with a qualified healthcare provider who offers in-home or telemedicine care.

    At Compassionate Caregiving At Your Door, patients can book an initial visit online, where we assess your condition, review medications, and develop a personalized care plan.

    Ongoing follow-up visits can be conducted either in-person or through telemedicine for continued support and monitoring.

  • Yes!

    At Compassionate Caregiving At Your Door, we provide medically supervised IV hydration and supportive therapy in a safe, in-person setting.

    Each service includes a medical screening to ensure the treatment is appropriate for your needs, with options for hydration, vitamin supplementation, and recovery support.

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